When you sign up for our newsletter you'll receive an email to confirm subscription.

After you confirm subscription you'll receive another email with your coupon code, if you don't see it immediately please check your junk/spam mail.

You can also try and subscribe again, as you may have spelt your email address incorrectly.

If you still don’t see it please contact us at support@tribalbyn.com and we will be glad to help you.

You can contact us at support@tribalbyn.com

Unfortunately not, all transactions are made online thorough our website.

Click here to view our shipping policy

If you need your order by a certain day, you need to contact us before ordering to make sure it’s possible to get the item in time.

Pre-order items have their shipping date in the description.

If you order has a pre-order item all the items will ship together on the dispatch day of the pre-order item. If you wish to split up the order, there will be an additional shipping cost.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Please see International Shipping specific FAQs

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Contact us at support@tribalbyn.com within 24 hours to cancel your order.

If after contacting your local post office service (USPS or DHL), you still need assistance regarding locating your order feel free to contact us at support@tribalbyn.com and one of our representatives will be happy to assist you.

USPS | Contact the Customer Care Center at 877-569-6614 or email fast@usps.gov. To speak to a USPS representative, call their toll free number at 800-275-8777 or 1-800-ASK-USPS. 

DHL | For Express and International orders shipped with DHL: please call DHL 1 (855) 345-7447 or (02) 811 7000 with your tracking number and they’ll be able to help you.

We ship worldwide!

International shipping rates are calculated based on a number of factors including desired service level (standard/express), number of items you are purchasing, the weight of the item, and the destination location/region. International shipping will be calculated during checkout by Borderfree.